Use SmarterMail's Touch-and-Go Features

SmarterMail's touch-and-go feature creates clickable links from phone numbers, street addresses and email addresses that appear in messages, contacts, calendars, tasks and notes. Clicking on these links enables click-to-call, click-to-map and click-to-mail functionality.

Applies to SmarterMail 8.x - 14.x

Follow these steps to use SmarterMail's touch-and-go features:

  1. Hover the cursor/pointer over a valid email address, phone number or street address.
  2. A tool tip will display that includes the available actions. For example, hovering over an email address will give users the option to add/edit or email the contact while hovering over a phone number will give users the option to call the number.

NOTE: Click-to-call functionality requires integration with a VoIP system that allows external applications to launch phone calls and can only be used with phone numbers within the United States. Click-to-map functionality also works with U.S. based addresses only.

For more information, please refer to the SmarterMail Online Help.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Add a Domain in SmarterMail

A single installation of SmarterMail can support multiple domains. Applies to SmarterMail 9.x...

Add Subscribers to Mailing Lists

Mailing lists are a good way to send a message or series of messages to many people at once. For...

Change the Signature in Email Messages

SmarterMail allow users to change their signature on the compose page without having to go...

Configure DNS for a Domain

Applies to all versions of SmarterMail NOTE: This KB article provides guidelines for most...

Copy Mail Sent To or From a Mailbox

Applies to SmarterMail 8.x - 14.x Using the events system, the system administrator can blind...