Copy Mail Sent To or From a Mailbox

Applies to SmarterMail 8.x - 14.x

Using the events system, the system administrator can blind carbon copy (BCC) a user's sent and received messages to another email account. This ability is useful for both archiving and monitoring purposes.

Copying Received Mail
Follow these steps to automatically BCC all of a user's received messages:

  1. Log in to SmarterMail as the system administrator.
  2. Click the Settings icon.
  3. Expand the Events folder.
  4. Click Events in the navigation pane.
  5. Click New In the content pane toolbar.
  6. In the Event Name field, type the name of the event.
  7. In the Event Category field, select Email.
  8. In the Event Type field, select Message Received.
  9. Click the To Address checkbox and type the user's email address in the corresponding field.
  10. Click the Actions tab.
  11. Click Add Action.
  12. In the Action field, select Add Recipient.
  13. In the Maximum Frequency field, select None.
  14. In the Recipient field, type the email address to which messages should be forwarded.
  15. Click Save.
  16. Click Save again to save the event.

Copying Sent Mail
Follow these steps to automatically BCC all of a user's sent messages:

  1. Log in to SmarterMail as the system administrator.
  2. Click the Settings icon.
  3. Expand the Events folder.
  4. Click Events in the navigation pane.
  5. Click New in the content pane toolbar.
  6. In the Event Name field, type the name of the event.
  7. In the Event Category field, select Email.
  8. In the Event Type field, select Message Sent.
  9. Select the From Address checkbox and type the user's email address in the corresponding field.
  10. Click the Actions tab.
  11. Click Add Action.
  12. In the Action field, select Add Recipient.
  13. In the Maximum Frequency field, select None.
  14. In the Recipient field, type the email address to which messages should be forwarded.
  15. Click Save.
  16. Click Save again to save the event.

For more information, refer to the Events section of the SmarterMail Online Help.

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