Dashboard Page Shows No Data

On some PCs using Windows XP Professional and Internet Explorer 7, the installation of the IE7 security update MS07-004 (KB 929969) causes the SmarterMail Dashboard to not display any data.

The security update mentioned is important to install, because it is meant to stop the possibility of remote code execution on your machine. See the resolution below to see how to fix the problem while still being able to use the security update.

Applies to SmarterMail 9.x - 14.x

Actually, this issue is no longer an issue for customers running SmarterMail 9.x or later as the Flash reports referenced in the issue were removed.

Applies to SmarterMail 8.x

In order to resolve this issue, install the Adobe Flash Player version 9.0.28.0 or later. The latest version can be downloaded from the Adobe Flash Player website.

  • 0 Корисниците го најдоа ова како корисно
Дали Ви помогна овој одговор?

Понудени резултати

"550 Authentication is Required for Relay" when Sending Email

When attempting to send email using Microsoft Outlook, Outlook Express, or other email client...

"No Subject" or "No Sender" Messages

In certain cases, a "No Subject" and/or "No Sender" message display in webmail as a placeholder....

Attachment Missing/Corrupt

Applies to SmarterMail All version When running SmarterMail in VMware attachments may randomly...

Cannot Activate SmarterMail

Although most customers find the installation and activation of SmarterMail easy and...

Cannot Add Attachments Using the SmarterMail Web Interface

Sometimes end users may be unable to attach files to emails they send through the webmail...

Powered by WHMCompleteSolution