مرکز آموزش

SmarterMail Timing Out when Uploading or Downloading Large Attachments

There are times when a timeout message appears when a user tries to upload or download an attachment using the SmarterMail web interface.

Follow these steps to resolve this issue:

Log into your SmarterMail server.
Open the web.config file with Notepad, located in the c:\program files\smartertools\smartermail\mrs folder.

Search for the line

<httpruntime maxrequestlength="10240">.</httpruntime>

Replace it with

<httpruntime executiontimeout="300" maxrequestlength="10240">.</httpruntime>

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